This Refund Policy applies to purchases made on Unveil My Dreams, a platform operated by Green Bloom Global LLC, a Wyoming limited liability company. By completing a purchase you agree to this policy alongside our Terms of Service.
1. Nature of the Service
Unveil My Dreams delivers digital content (AI-generated dream interpretations) that is made available to you immediately after purchase. By purchasing, you request immediate delivery and acknowledge that, once an interpretation has been generated or a credit has been spent, that portion of the purchase is no longer refundable except as described below or as required by applicable law.
2. Guest interpretations (pay-per-dream)
- Because the interpretation is generated immediately after payment, these purchases are non-refundable once the interpretation has been delivered.
- If payment was taken but no interpretation was delivered due to a fault on our side, contact us and we will either re-deliver the interpretation or refund the payment in full.
3. Credit packs
- Unused credits can be refunded within 14 days of purchase, provided no credit from that pack has been spent.
- Partially used credit packs are non-refundable once any credit from that pack has been spent.
- Credits have no cash value, are not exchangeable for cash, and may not be transferred to another account.
4. Faults, errors, and duplicate charges
If you are charged twice for the same purchase, charged the wrong amount, or the Service materially fails to function as described, contact us and we will investigate and, where appropriate, issue a full or partial refund.
5. How to request a refund
Email support@greenbloomglobal.org and include:
- The phone number used on your Unveil My Dreams account (or the email used at guest checkout);
- The date and approximate time of the purchase;
- The amount charged and the payment method;
- A short explanation of the issue.
6. Processing times
We aim to review refund requests within 5 business days. Approved refunds are issued to the original payment method and typically appear within 5 to 14 business days, depending on your bank or card issuer.
7. Chargebacks
Please contact us before initiating a chargeback with your bank or card issuer — in most cases we can resolve the issue faster and without affecting your account. Accounts associated with abusive chargebacks may be suspended.
8. Your statutory rights
Nothing in this policy limits any non-waivable rights you may have under US federal or state consumer-protection laws, or under the laws of your country of residence.
9. Contact
Green Bloom Global LLC · 30 N Gould St, Ste R, Sheridan, WY 82801, USA · support@greenbloomglobal.org · greenbloomglobal.org